- After Dinner Speakers
- Conference Speakers
Topics:
- Business
- Sales/Customer Service
Gerald Ratner
GERALD RATNER is a businessman whose fall from grace was one of the most spectacular ever seen in our times. That 'gaffe' that has been voted the worst mistake of all time forced him to leave the business. Ten years later he started again and he now speaks in a humourous and erudite way on his mistakes and what we all can learn from them. He is ideal for either an after dinner speech or conference speech
CEO of the Family Business
Gerald Ratner took over as CEO of the family jewellery chain in the mid 80s, becoming one of Britain's best known businessmen. He transformed it from 130 stores with sales of £13m, to a public company with 2,500 stores and sales of over £1.2bn. By 1990, Ratner’s was the world's largest jewellery retailer with profits in excess of £120m.
That Gaffe
Following a high profile gaffe in which he described some of the products sold in the stores as ‘total crap’, he was forced to sell the business.
New Businesses - Onwards and Upwards
In 2003 he launched a new venture, geraldonline.com. The specialist diamond retailer sells jewellery, watches and hallmarked gold and silver through a secure site. It has formed alliances with a number of partners including SB&T, an Indian based producer, Goldsmiths and Royal Brierly - the only UK manufacturer of traditional hand blown crystal. The online business is already the largest of its kind in Britain.
After clawing his way back to the top, Gerald talks with typical candour about the rollercoaster journey and the valuable lessons learned.
Best Selling Author
Gerald has recently written his story of his rise and fall (and rise again) - the book is titled 'Gerald Ratner: The Rise and Fall... and Rise Again' and was serialised in the Sunday Times
