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James Timpson

Cheif Executive of family business Timpson, James Timpson is a businessman of the highest calibre. Shoe, mobile and watch repairers, as well as key cutters there isn't much Timpson won't fix. James is a creative leader, always pioneering innovative business ideas, such as the Timpson pod and his recruitment through the prison service. An exceptional motivational and after-dinner speaker, James's speaking topics include retail, management and motivation.

If you are interested in booking James Timpson for your live event or require any additional information regarding James Timpson then please fill in the enquiry form and one of the Speakers Corner booking agents will contact you within 24 hours.

Call us on +44 (0)20 7607 7070
or email info@speakerscorner.co.uk

James Timpson Biography

James Timpsonkeynote speaker, motivational speaker and after dinner speaker - is Managing Director of Timpson - a thriving family business since it was first established in Manchester in 1865. It is now the UK's largest shoe repairer, key cutter, engraver and watch repairer - with James and his father at the helm and 3000 'colleagues' operating over 600 shops.

Before and after his time at Durham University James worked in all areas of the business from branch manager to area manager until joining the Timpson House team.

James and his father John have created a unique business culture that is based on recruiting personalities and giving them complete authority to run their shops in any way they want. James and his father claim to have created a culture that allows them to lead the business "standing on our heads." 

Timpson has won several awards for customer service...

James Timpsonkeynote speaker, motivational speaker and after dinner speaker - is Managing Director of Timpson - a thriving family business since it was first established in Manchester in 1865. It is now the UK's largest shoe repairer, key cutter, engraver and watch repairer - with James and his father at the helm and 3000 'colleagues' operating over 600 shops.

Before and after his time at Durham University James worked in all areas of the business from branch manager to area manager until joining the Timpson House team.

James and his father John have created a unique business culture that is based on recruiting personalities and giving them complete authority to run their shops in any way they want. James and his father claim to have created a culture that allows them to lead the business "standing on our heads." 

Timpson has won several awards for customer service and employee satisfaction. Hardly surprising, given their recent acquisition of a seaside hotel specifically for staff holidays. 

The management culture is designed to ensure that those serving customers are treated as the most important people in the business; everyone else is there to help.

As he shows in conference presentations, James believes in 'upside down' management and an absolute focus on delivering customer service. He worked initially as a branch manager before progressing through the business, and understands exactly what motivates the front line team.

Speaking Topics

James has created a unique and irrepressibly successful business model, which has established him as an esteemed motivational and after dinner speaker.

  • Retail
  • Motivation
  • Teamwork
  • Management

For further information or to book James Timpson, call us on +44 (0) 20 7607 7070 or email info@speakerscorner.co.uk

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  • Speakers Corner (London) Ltd
    Unit 31, Highbury Studios
    10 Hornsey Street
    London
    N7 8EL

    Tel: +44 (0)20 7607 7070 
    Fax: +44 (0)20 7700 8847 
    info@speakerscorner.co.uk

  • Very proactive in helping us choose the right speaker for our event. Great at communications. ROLLS-ROYCE PLC

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