Nicky's leadership insights are drawn from a 27 year career in the Armed Forces in core command, leadership, training and development roles, further enhanced via spells at Army Headquarters, the MoD and at the heart of Government.
Nicky helps companies, including leading UK, multinational and global corporations and businesses, develop their leadership capability and talent pipelines.
Nicky’s leadership insights are drawn from a 27-year career in the Armed Forces in core command, leadership, training and people development roles.
As military Private Secretary, she worked at the heart of Government, supporting the Secretary of State for Defence during fast-moving operations in Iraq, Afghanistan, Sierra Leone and throughout the ‘Foot and Mouth’ crisis in Cumbria.
Her expertise as a leader was developed during a range of ‘command’ roles, as a Training Company Commander, Training Regiment Commander and Director of her Branch of the Army.
This includes her work as Army Capability Director, in the rank of Brigadier (and the most senior woman in the Army), Nicky was responsible for the leadership, professional output and standards of 4500 officers and soldiers, and for delivering major business change.
In 2012, Nicky left the Army to set up What Good Leadership Looks Like, helping companies and organisations develop their thinking around leadership and change, and sharing the insight, practical techniques and tools that she employed to develop empowered, trusting and trusted, high performing teams. She supports executive teams and individuals as a leadership coach and mentor.
In 2018, Nicky made her TV debut as military advisor to the BBC/Netflix living history series Churchill’s Secret Agents: the New Recruits. Her role included the on screen assessment and training of the ‘new recruits’ using the wartime syllabus of the Special Operations Executive (SOE).
Nicky now works in sectors as diverse as financial services, oil and energy, transport, media, technology and law. Her work includes keynote speaking, design and delivery of leadership training packages, coaching and mentoring.
Most recently, in work she describes as ‘food for the soul’, Nicky was part of the creative teams that brought English National Opera’s 2018 production of Benjamin Britten’s War Requiem and Chichester Festival Theatre’s 2021 production of Rodgers and Hammerstein’s South Pacific to the stage.