Clare Bailey

Clare Bailey is a retail expert, business strategist and published author who specialises in helping retailers build scalable, successful enterprises through data-driven decision making and consumer insight. With senior retail leadership experience, her own business ventures and professional qualifications including FIPM and MCIPS, she transforms struggling retailers into profitable operations by engineering robust processes and systems. Clare is a sought-after media commentator, regularly appearing on Good Morning Britain, BBC Breakfast, Sky News and Bloomberg, whilst her brand portfolio includes The Retail Champion, The Retail Conference and the Future High Street Summit. Her sessions equip business owners with practical strategies for sales, negotiation and customer service that drive measurable commercial growth.

After founding The Retail Champion and building a portfolio of industry-leading events including The Retail Conference and the Future High Street Summit, Clare Bailey has established herself as one of the UK's most influential voices on the future of retail and high street regeneration. Her work has taken her from advising government ministers on retail policy to hosting critical discussions on the transformation of Britain's commercial landscape. With professional qualifications including FISP, FIPM and MCIPS, she combines academic rigour with real-world business ownership experience, having run her own retail operations whilst holding multiple senior leadership positions across the sector.

Clare's credibility stems from her ability to translate complex retail dynamics into actionable intelligence for business owners at every scale. She approaches retail challenges as a business engineer, using data and consumer behaviour insights to help retailers design scalable, saleable enterprises through robust processes and systems. Her expertise spans sales strategy, negotiation, customer service excellence and the impact of technological change on brand performance. This practical knowledge, earned through years of operational leadership and entrepreneurial experience, enables her to diagnose what separates thriving retail ventures from those that struggle. Clare's commitment to supporting independent retailers has made her a tireless champion for micro businesses and high street revitalisation, recently hosting discussions with the Business Secretary and contributing to policy debates on the future of UK retail through platforms such as Public Policy Exchange.

As a media commentator, Clare appears regularly on Good Morning Britain, BBC Breakfast, Sky News, Channel 5 News and Bloomberg, where she decodes industry statistics, trading results and consumer trends for national audiences. Her ability to distil complicated market shifts into clear, accessible analysis has made her a trusted voice during periods of retail turbulence. When Clare speaks at conferences and events worldwide, audiences gain immediately applicable strategies for navigating challenging trading conditions, improving commercial performance and future-proofing their operations. Her sessions equip retailers and business leaders with the frameworks, confidence and practical tools needed to make informed decisions that drive measurable growth, build customer loyalty and create sustainable competitive advantage in an increasingly complex marketplace.