Heather Black

Heather Black is a Salesforce expert, career relaunch specialist and founder who empowers individuals and organisations to unlock overlooked talent through flexible, digitally enabled career pathways. An eight-time Salesforce certified professional, NLP coach practitioner and best-selling author, she founded Supermums in 2016, training over 1,800 professionals across EMEA and the USA whilst delivering more than 700 Salesforce projects with 700+ companies. Her work has earned international recognition including Tech Women 100, EMEA Consulting Partner of the Year and the Salesforce Trailblazer Golden Hoodie. Heather's talks equip audiences with practical strategies for career relaunch, inclusive leadership and building ambitious mindsets, leaving them inspired to design workplaces where talent thrives regardless of life stage.

In 2016, Heather Black founded Supermums with a bold ambition: to prove that career breaks don't diminish talent, they refine it. What began as a structured pathway for women returning to work through Salesforce training has grown into a movement spanning EMEA and the USA, with more than 1,800 professionals trained, over 700 companies supported, and hundreds of real-world projects delivered. Her own journey into the Salesforce ecosystem started in 2012 whilst planning her family, and she went on to build a flexible six-figure consulting career that balanced ambition with the realities of parenthood. That lived experience shapes everything she teaches today about rethinking how careers are built, paused, and successfully relaunched in a rapidly changing world of work.

Heather's credibility rests on both technical mastery and human insight. As an eight-time Salesforce certified professional, she understands the mechanics of digital transformation, business analysis, agile delivery and change management from the ground up. Her expertise extends beyond technology into the behavioural and cultural shifts required to unlock overlooked talent, particularly among women navigating career transitions. A qualified NLP coach practitioner and best-selling author of two books on building successful Salesforce careers, she combines practical knowledge with the tools to shift mindset and build confidence. Her work has earned international recognition, including Tech Women 100, EMEA Consulting Partner of the Year, and the prestigious Salesforce Trailblazer Golden Hoodie. She has been featured in Marie Claire, The Guardian, The Independent and other leading publications, reinforcing her influence across business, technology and social impact.

Heather speaks with warmth, clarity and conviction about career relaunch, ambitious mindset, inclusive leadership and the future of flexible work. Drawing on her experience as a single parent who built financial independence through tech, she connects deeply with audiences navigating change, uncertainty or the desire to do things differently. Her talks equip leaders and individuals with practical strategies to design workplaces and career pathways that fit real lives, not outdated structures. Audiences leave feeling empowered and informed, with tangible tools to rethink talent, challenge assumptions about career progression, and create environments where ambition and flexibility coexist. Whether addressing organisations seeking to diversify their talent pipeline or professionals rebuilding confidence after a pause, Heather delivers lasting impact that extends far beyond the event itself.