Ken Hughes

Ken Hughes is a leading retail shopper and consumer behaviouralist. Over nearly two decades, as the founding Director of Glacier Consulting, he has pioneered developments in shopper behaviour insight, particularly in the fields of ethnography and biometric shopper research.

C: £5K - £10K
"Ken was an excellent keynote speaker. He was engaging, and knew his market. Everyone left the meeting room enthused."
Greene King

Ken Hughes is now acknowledged as being one of the world’s leading authorities on consumer and shopper behaviour, internationally renowned for helping his largely blue-chip client base better understand the needs of the future consumer.

With over 20 years’ experience as CEO of a consumer insight agency, he blends his understanding of consumer psychology, shopper immersion, digital anthropology and retail futurology to explore the needs of the new consumer and predict the changes to come.

Ken advises some of the biggest brands in the world on customer experience, omnichannel strategy, shopper marketing, retail trends, the millennial shopper and the peer-to-peer economy. As an accomplished author, TED speaker, university lecturer and actor, his performances are not only insightful and thought-provoking but are infamous for their dynamic energy, entertainment and passion, not to mention his generous Irish wit.

Every year, Ken shares his thought-disrupting insight with tens of thousands of delegates all over the world as one of the most popular keynote speakers booked on the international conference circuit relating to the future consumer. Ken regularly updates his blog, the Blue Dot Consumer, one of the most widely read consumer behaviour blogs globally.

Ken is regularly voted best speaker at events to which he is invited to speak and believes in engaging and delighting event attendees at every opportunity. He is a brilliant keynote business speaker who can help organisations positively disrupt..

Able to speak about the blue dot consumer, how digital natives shop, experiential retail, shopper marketing, creativity and innovation and how to make your supply chain millennial ready, Ken is well-versed in all retail-based topics.

For further information or to book Ken Hughes, call us on +44 (0)20 7607 7070 or email

For further information or to book Ken Hughes please call us on +44 (0)20 7607 7070 or use the contact form:

What people said about Ken Hughes

  • "Ken was an excellent keynote speaker. He was engaging, and knew his market. Everyone left the meeting room enthused."
  • Greene King

Want to know more about Ken Hughes

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