Vicky O'Farrell

Misread behaviour, not skills gaps, is quietly damaging performance, retention and leadership effectiveness across organisations. Vicky O'Farrell, award-winning Human Behaviour Specialist and founder of Queen of Behaviours, brings over 20 years of commercial experience across sales, recruitment and leadership development to decode the people side of performance. Vicky blends behavioural science with business reality to help leaders, HR teams and organisations improve communication, emotional intelligence and workplace culture. Her highly engaging sessions spark measurable shifts in self-awareness, collaboration and how people show up, equipping audiences with practical tools to transform everyday workplace interactions into intentional, impactful moments.

Misread behaviour is costing businesses more than they realise. When leaders misinterpret reactions, when teams miscommunicate under pressure, and when workplace culture suffers because no one addresses the people side of performance, the impact shows up in retention, engagement, and the bottom line. Vicky O'Farrell is an award-winning Human Behaviour Specialist, keynote speaker and founder of Queen of Behaviours, known for helping organisations decode the real drivers behind how people show up at work. She tackles the business problems others avoid: it's not always a skills gap, it's misread behaviour that is hurting performance.

With over 20 years of corporate and business experience spanning sales, membership organisations, recruitment, leadership development and people performance, Vicky brings a commercially grounded perspective to behavioural science. Her practical background allows her to connect behavioural understanding directly to measurable business outcomes including productivity, customer relationships and team performance. Vicky is recognised for challenging traditional thinking around behaviour and communication. She moves behavioural conversations away from labels and stereotypes and into practical action leaders can immediately apply. Her recent participation at the LEAD Network Europe Conference in Milan reflects her active engagement with progressive leadership thinking, and her upcoming plans include diverse panel participation and leadership discussions that continue to push the conversation forward on inclusion, self-awareness and workplace culture.

Vicky is known for her ability to simplify complex human behaviour concepts into relatable business language that audiences can instantly connect with and implement. As an experiential keynote speaker, she combines humour, real-life stories and actionable insight to create memorable experiences that resonate from boardroom to frontline teams. Her sessions are designed to spark reflection, improve collaboration and create measurable shifts in how people lead, communicate and work together. Whether exploring the micro-moments before someone reacts, the impact of self-awareness on performance, or what it's like to be on the receiving end of you, Vicky helps audiences understand why people react differently under pressure, during change and in everyday workplace interactions. Her work leaves leaders and teams thinking differently about people, performance and the future of workplace culture, equipped with practical tools they can apply immediately to improve how they show up in the world.