Angela Ahrendts

Angela Ahrendts is a globally recognised retail and luxury brand leader who specialises in transforming customer experience through the integration of culture, values and human connection. As former Senior Vice President of Apple Retail, she reimagined the retail experience for over a billion visitors annually, and during nearly nine years as CEO of Burberry, she tripled the business and quadrupled the share price, earning her an honorary damehood. Now serving on the boards of Ralph Lauren, Airbnb and WPP, and as Chair of Save the Children International, she equips leadership teams with strategies to align purpose with performance, foster cultural transformation and create meaningful customer experiences that drive sustainable growth.

Angela Ahrendts transformed over 500 Apple retail locations into community gathering spaces where more than a billion visitors each year could learn coding, create music, and explore artistic expression through hands-on educational programmes. During her five years as Senior Vice President of Apple Retail, she integrated the company's physical and digital operations to create a seamless customer experience, redesigning stores and redefining the roles of 70,000 team members globally. Her vision repositioned retail environments as places of human connection and creative possibility, setting a new standard for how technology brands engage with their communities.

Her leadership credentials were forged during nearly nine years as Chief Executive Officer of Burberry, where she relocated to London and led the company through a period of remarkable global expansion. Under her direction, Burberry was repositioned as a modern luxury brand, with the business tripling in value and the share price quadrupling. Her focus on culture, values and purpose earned her recognition as Honorary Dame Commander of the British Empire and a position on the UK Prime Minister's Business Advisory Council. Earlier in her career, she spent 25 years in New York, serving as Executive Vice President at Liz Claiborne Inc., where she oversaw the acquisition and integration of over 25 brands, and as President of Donna Karan International during its global expansion and public offering. Consistently recognised by Forbes, Fortune and the BBC as a Top 100 Global Executive, she has received an honorary doctorate from Ball State University and an Indiana Living Legends award.

Angela now serves on the boards of Ralph Lauren Corporation, Airbnb, Inc. and WPP plc, whilst chairing Save the Children International and advising non-profit organisations including charity: water and the HOW Institute for Society. She also contributes to the Global Leadership Council of Oxford University's Saïd Business School and the BritishAmerican Business Advisory Board. Through her speaking engagements, she helps leadership teams understand how aligning organisational culture with clear purpose drives measurable business results. Audiences gain practical strategies for creating customer experiences rooted in human connection, fostering environments where teams thrive, and building brands that sustain long-term growth. Her insights equip organisations to navigate transformation whilst maintaining the values that inspire loyalty, innovation and lasting impact.