Nigel Jeremy

Nigel Jeremy is a globally recognised HR and learning and development specialist with a rare talent for making leadership psychology practical and accessible. As former Chief Learning Officer for British Airways and L&D leader at Marks and Spencer, Vodafone, EasyJet and HBOS, he has shaped talent strategies across some of the world's most admired organisations, helping M&S earn recognition as the most admired company for attracting, developing and retaining talent. His engaging, conversational presentations equip leaders and HR professionals with actionable insights on building employee-centric cultures, managing multigenerational workforces and deploying performance strategies that drive measurable organisational success.

During his tenure as Chief Learning Officer at British Airways, Nigel Jeremy oversaw learning, development and recruitment for more than 40,000 employees across 75 countries, shaping the talent architecture of one of the UK's most iconic brands. Before that, he led the learning, recruitment and organisational development functions at Marks and Spencer, where his work contributed to the company being named the most admired for attracting, developing and retaining talent in 2012. Across three decades, Nigel has held senior L&D and HR roles at HBOS, Vodafone and EasyJet, building a reputation for translating complex leadership psychology into strategies that organisations can deploy immediately. He left British Airways in 2019 to concentrate on writing and speaking, and has since developed a growing international presence on the conference circuit.

Nigel's expertise spans the full spectrum of HR practice, from building performance cultures and deploying talent strategies to navigating the challenges of multigenerational and multicultural workforces. He holds a first-class BSc from the University of Manchester and maintains professional credentials including membership of the Chartered Institute of Personnel and Development, level B status with the British Psychological Society, and licensed Master Practitioner status in neuro-linguistic programming. His first book, *The Ten Management PEPs (Plain English Principles for Being a Great People Manager)*, published in 2006, has reached a worldwide audience. This combination of academic rigour, frontline leadership experience and applied psychology enables Nigel to make the nuances of leadership and management accessible to professionals at every level, whether they are grappling with employee engagement, board-level HR strategy or the evolving nature of work itself.

Audiences value Nigel's conversational, humorous style and his ability to distil years of practical insight into clear, actionable guidance. His presentations equip leaders and HR professionals with tools they can implement immediately, from developing high-performing teams to running HR with a commercial mindset that earns executive support. Whether addressing the implications of five generations working side by side, facilitating team development sessions or exploring the future of work, Nigel ensures that participants leave with more than theory. They gain confidence, clarity and a roadmap for creating employee-centric cultures that drive measurable organisational success. His approach transforms complex ideas into plain English principles, making lasting impact long after the event concludes.