Customer Experience Speakers
Customer service has become one of the clearest ways businesses build trust, loyalty and long-term value. It is no longer just about solving problems quickly. It is about creating experiences that make customers feel heard, supported and confident in choosing you again.
If you are looking to book a customer experience speaker who can help your audience raise standards and deliver better experiences, our speakers are selected for their ability to combine strategic thinking with practical, usable ideas.
They cover everything from frontline service delivery and complaint handling to customer journey design, employee experience, service culture and digital transformation, whether you are planning a conference, training day or leadership event.
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Total results: 63
C C: £10k-£15k Sarah Willingham is founder and CEO of Nightcap Group, the award-winning hospitality company behind The Cocktail Club, Dirty Martini, and Brighton i360. A former Dragons' Den investor and the entrepreneur who transformed Bombay Bicycle Club into the UK's largest Indian restaurant chain, she has also led international expansion for Pizza Express and Planet Hollywood.
D D: £5k-£10k Simon Calver is the former CEO of Mothercare and LOVE FiLM. His entrepreneurial spirit and personal success combine to establish a truly inspirational and charismatic keynote speaker.
D D: £5k-£10k Simon Devonshire OBE is the UK Government's Entrepreneur in Residence and writer of the incredibly successful Tall Man Blog.
C C: £10k-£15k Founder of Yo Sushi, entrepreneur Simon is a charismatic and motivational speaker and former Dragon on the hit television show Dragons Den.
B B: £15k- £25k Sinclair Beecham MBE founded the world famous sandwich chain, Pret a Manger and is a powerful keynote speaker on the factors behind the success of all his business ventures.
D D: £5k-£10k Former CEO of Virgin Atlantic Airways.
D D: £5k-£10k One of the UK’s leading business figures, and an expert on customer service, leadership, and business strategy, Sir Stuart Hampson was chairman of the John Lewis Partnership for 14 years.
B B: £15k- £25k Stuart Rose is a stalwart of business, a leading authority in retail and management. His track record in turning around struggling retailers is indisputable.
B B: £15k- £25k Terry Jones, founder and former CEO of Travelocity.com, Chairman of Kayak.com and CIO of Sabre, Inc has a proven track record of leading companies whose innovations have changed an industry.
POA POA: Contact Us Former CEO of Tesco, Sir Terry Leahy led the retail giant to market dominance through extensive branding knowledge. He is an experienced and charismatic keynote speaker.
A A: £25k and over Born in Limassol, Cyprus, Theo came to England with his parents when he was six years old. He has built his reputation on turning around failing businesses, and was well known as a 'Dragon and BBC's Dragon's Den for over 8 years.
E E: £2k-£5k Tim Dorsett, Internal Communications Manager at Innocent Drinks, has spent seven years doing exactly that, helping the company earn its place as third in The Times Top 100 Companies to Work For. Without formal qualifications, Tim trained as an actor before working his way up from office assistant to leading Innocent's culture and communications.
E E: £2k-£5k Former Director of Marketing at Best Western Hotels, Tim Wade is the driving force behind innovative and excellent customer experiences
E E: £2k-£5k Tony Anderson was responsible for the unprecedented success of Easyjet as it permeated the European travel market, eventually dominating competition.
D D: £5k-£10k Tony Morris is a conversion strategist, author of 5 books, working with organisations and leaders to ask better questions and get better results. His first book, Coffee’s for closers, was #1 best-selling book for telesales on Amazon and the 2nd edition, is being launched in March 2023 and being published by Wiley.
Customer Experience Speakers blogs
Advice & FAQs about Customer Experience Speakers
Share your event details via our enquiry form. The more we know about your audience, organisation and customer experience goals, the easier it will be to match you with the right expert. We’ll be in touch within an hour with tailored recommendations, availability and fee guidance.
Our customer service speakers bring energy, humour and insight to one of the most important business drivers: the customer experience. They reveal what great service looks like today, how to build loyalty, and how empowered employees create memorable interactions that drive growth.
Yes. Many speakers show how a customer-first mindset starts with leadership and culture. They share strategies for communication, empathy and accountability that improve both internal and external relationships, helping organisations turn service excellence into a competitive advantage.
They’re perfect for client-facing teams, company culture days, or brand launches. Their talks make great opening sessions to set the tone for people-focused events or closing keynotes that leave audiences inspired to make every interaction count.
Have an enquiry?
We work with over 12,000 speakers, so if someone has caught your eye, or you would like to hear our expert recommendations, send us a message online and we'll respond within the hour (during business hours). Alternatively, call us on
+44 (0) 20 7607 7070
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